Wingify Pulse is a Voice of Customer (VoC) tool that integrates AI-powered feedback, surveys, and behavioural insights directly into mobile apps (iOS, Android, React Native, Flutter) and web, allowing product teams to analyse user behavior, collect in-context feedback, and immediately act on data via experimentation to improve user experience.
Key features of Wingify Pulse for mobile and web include:
- Contextual Surveys: Trigger customisable, multi-lingual surveys on mobile apps and websites based on user actions or specific, targeted segments.
- AI-Powered Analysis: Use AI to analyse survey responses and user feedback for faster insights.
- Loop Closure: Connects insights directly to Wingify's testing and experimentation workflows to turn feedback into product improvements.
- Comprehensive Data: View user sessions across multiple platforms (mobile, tablet, desktop) under a single user profile.
Wingify Pulse is designed to enhance customer experience by providing actionable insights without impacting website load speeds.